25 companies, one database: How The Relevance Group makes contract management scalable in a buy-and-build strategy

“For us, risk reduction also means identifying unnecessary contract costs earlier on. If a contract continues to run without providing any real benefit, we can now spot this much faster with ContractHero.”

Jan Kaeten
CFO, The Relevance Group (TRG)
95
%
Fewer unplanned extensions / missed cancellations
100.000
Savings in the first year through better terms, fewer auto-renewals, and cost control
90
%
Less testing and approval time thanks to standardization and AI analysis
90
%
Less testing and approval time thanks to standardization and AI analysis
1.200+
Contracts recorded in ContractHero across the entire group
100
Hours of time saved
40.000€
Savings in the first six months
25
Operating companies with clearly defined responsibilities


Over 1,200 contracts in the system, approximately 100 fewer hours of work, and savings of around €40,000 identified after six months—across 25 operating companies. TRG demonstrates how contract management in a buy-and-build strategy becomes a lever for cost control, risk reduction, and exit readiness.

About The Relevance Group (TRG)

The Relevance Group (TRG) is a corporate group (UFG Capital Partners) founded in 2022 that focuses on data-driven value creation across the entire customer journey. TRG manages three core disciplines: data strategy and infrastructure, consumer and market insights, and growth activation —including an approach in which campaign insights are directly fed back into data and subsequent actions.

In just a few years, The Relevance Group has grown significantly: from 70 employees (2022) to nearly 450 (2026) across multiple countries, with approximately 25 operating companies today. Since mid-2025, TRG has relied on ContractHero for its digital contract management. It is managed centrally by Finance & Operations at headquarters. The goal: not just to “file away” contract risks arising from acquisitions, but to make them manageable. With clear responsibilities, reminders, and a database that can be used for negotiations, management, and control.

Jan Kaeten
CFO, The Relevance Group (TRG)

Challenges

Decentralized storage systems slow down control

At TRG, before ContractHero, contracts were scattered across multiple locations: in SharePoint folders, email inboxes, local storage, or as Excel lists. Anyone who needed a contract or a specific clause often had to first figure out where the document was located and who had last handled it. This took time in day-to-day operations and was particularly problematic when a quick response was needed, such as for renewals, terminations, or in communications with a company.

Due diligence risks were documented but could not be controlled

In the context of a buy-and-build strategy, The Relevance Group already had a lot of key information at its disposal. Risks, special clauses, and deadlines were outlined in the due diligence report or the investment memo. The problem wasn’t a lack of knowledge, but rather implementation: without a system that makes these points visible and tracks them, they quickly fall by the wayside in day-to-day operations. At the latest when responsibilities change, a clear due diligence point becomes an issue that no one actively keeps on their radar anymore.

“There’s a lot of information in the due diligence report when it comes to buy-and-build. But that doesn’t mean anyone actually remembers it.”

Jan Kaeten, CFO, The Relevance Group (TRG)

Managing and overseeing more than 25 companies has become an ongoing task

With around 25 operating companies, transparency is not a nice-to-have but a prerequisite for effectively managing costs and risks. Before ContractHero, however, TRG lacked a reliable group-wide overview. Different filing structures, varying tool environments, and divergent processes across the companies made it difficult to enforce standards and meant that group-wide analysis consistently required manual effort.

“If you don’t have transparency within the group, you can neither set standards nor manage it effectively.”

Jan Kaeten, CFO, The Relevance Group (TRG)

Exit readiness becomes a source of stress if you start too late

The lesson was clear: by the time of the exit, at the very latest, relevant contracts and key data must be available anyway. Without a centralized structure, this meant that TRG had to spend a great deal of time searching for, requesting, and compiling information across numerous companies. This poses a risk, especially during critical phases, and wastes time unnecessarily.

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Solutions

Central overview: Find contracts instead of asking for them

To ensure that contracts are no longer scattered across various storage systems, The Relevance Group consolidates them group-wide in ContractHero. Instead of SharePoint, email inboxes, and local folders, there is now a single location where contracts are stored in a standardized manner, can be found quickly, and are clearly organized. This significantly reduces the need for follow-up inquiries and saves time, as teams no longer have to spend time “playing detective.”


Keeping Deadlines and Risks Under Control: Making Due Diligence Findings Actionable

TRG has entered key findings from the due diligence process—such as termination rights, contract terms, and extensions—directly into ContractHero. With reminders and clearly defined responsibilities, a one-time analysis becomes an ongoing process: deadlines are not overlooked, risks do not get buried in reports, and decisions are based on data rather than on what people can recall.

“We document contractual risks identified during due diligence in ContractHero, receive alerts, and assign them. This allows us to take proactive measures early on and avoid unnecessary costs.”

Jan Kaeten, CFO, The Relevance Group (TRG)


Exit and investor readiness from the very start: Contracts available at any time

TRG uses ContractHero not only to streamline contract management but also as a foundation for investor and exit processes. Relevant contracts and key data are centrally recorded at an early stage and remain accessible at all times. This enables TRG to provide information quickly during critical phases and ensure that data is reliably available.


Multi-client capable: 25 companies in a single system

ContractHero enables TRG to manage all subsidiaries within a single system without mixing responsibilities or access rights. Each subsidiary operates within its own area, while headquarters can oversee and analyze operations across the entire group. This creates a scalable setup for a buy-and-build strategy that brings order while ensuring the necessary separation.

“I need a solid data foundation for negotiations. ContractHero provides us with exactly that foundation, so we don’t have to make decisions based on gut instinct.”

Jan Kaeten, CFO, The Relevance Group (TRG)

Results

1.200+
Contracts recorded in ContractHero across the entire group
100
Hours of time saved
40.000€
Savings in the first six months
25
Operating companies with clearly defined responsibilities

Over 1,200 contracts recorded centrally

Since the rollout began, TRG has entered over 1,200 contracts into ContractHero. As a result, contracts are no longer scattered across SharePoint folders or email inboxes; instead, they can be quickly located, analyzed across the entire group, and clearly assigned to each company.

“Since we started using ContractHero, we’ve added over 1,200 contracts to the system across the group. We no longer have to keep asking where things are, because nothing gets lost in SharePoint or email inboxes anymore.”

Jan Kaeten, CFO, The Relevance Group (TRG)

100 hours of time saved

Since implementing ContractHero, TRG has significantly improved its contract management efficiency. Contracts and their contents are now centrally accessible and immediately retrievable, eliminating the need to piece together information from PDFs or make internal inquiries. The AI analysis feature quickly identifies relevant details, ensuring that deadlines and critical clauses remain visible and allowing extensions or terminations to be processed without lengthy coordination. As a result, TRG saves approximately 100 hours per year.

€40,000 in savings during the first six months

After just six months, The Relevance Group has already seen initial savings of around €40,000, thanks in part to reduced risk from forgotten cancellations, the identification of unnecessary contracts, and better preparation for negotiations.

“For us, risk reduction also means identifying unnecessary contract costs earlier on. If a contract continues to run without providing any real benefit, we can now spot this much faster with ContractHero.”

Jan Kaeten, CFO, The Relevance Group (TRG)

25 operating companies with governance that does not compromise control

ContractHero enables The Relevance Group to manage 25 operating companies within a single system and make contract data available across the entire group. Thanks to clearly defined access controls, each company operates within its own designated area, while headquarters simultaneously maintains a centralized view for analysis and management. This creates transparency without complicating control and access issues.

“With ContractHero, we can see what’s happening across all our subsidiaries. That’s what makes effective management possible in the first place.”

Jan Keten, CFO, The Relevance Group (TRG)

Conclusion: More than just contract management

With ContractHero, The Relevance Group has not only centralized its contract management but also transformed it into a buy-and-build setup that truly scales: 25 companies, a reliable database, and clear responsibilities—without information getting lost in SharePoint, email inboxes, or Excel.Automated reminders, structured contract data, and clear responsibilities ensure that contracts are not just filed away but become manageable, with measurable results: 1,200+ contracts in the system, up to 100 hours of reduced effort, and approximately €40,000 in identified savings after six months.TRG demonstrates that digital contract management is a strategic control tool for cost control, risk reduction, and exit readiness. ContractHero lays the foundation for this, enabling finance and management to actively steer rather than merely react.

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Frequently asked questions

How does TRG maintain a centralized overview of contracts across 25 companies?

TRG consolidates contracts from 25 operating companies in ContractHero. Instead of SharePoint folders, email inboxes, and Excel spreadsheets, there is a unified contract overview. Each contract is assigned to a specific company and can be analyzed across the group at headquarters. This creates a reliable database for monitoring, reporting, and decision-making in contract management.

How does TRG reduce the workload per contract and save 100 hours per year?

Centralized storage, quick contract search functionality, and structured contract data significantly reduce the effort required per contract. Contracts and clauses can be located immediately, rather than having to be requested internally or pieced together from PDFs. Contract analysis helps identify terms, notice periods, and renewals more quickly. As a result, TRG saves approximately 100 hours in contract management over the course of a year.

How did ContractHero help TRG identify savings of 40,000 euros in the first six months?

ContractHero provides visibility into the costs and risks associated with a company’s contract portfolio. TRG is able to identify duplicate and unnecessary contracts earlier. Notice periods and renewals are monitored centrally, ensuring that contracts can be terminated or renegotiated in a timely manner. As a result, TRG has identified savings of approximately 40,000 euros after six months.

How are due diligence issues such as special clauses, risks, and deadlines tracked on a day-to-day basis?

In buy-and-build transactions, risks are often documented in the due diligence report. What matters most is implementation. TRG records critical points—such as special clauses, termination rights, terms, and deadlines—as structured contract data in ContractHero. Responsibilities are clearly assigned, and reminders ensure that deadlines are monitored. This makes due diligence issues manageable in day-to-day operations.

Why is contract management a key management issue for TRG as a data-driven corporate group?

TRG combines data strategy, insights, and growth activation. In this context, contracts are not merely files to be archived, but an integral part of operational management. ContractHero provides a centralized overview of contracts across 25 companies and makes contract data usable for analysis. This allows the finance team to evaluate costs, terms, notice periods, and risks across the group and better prepare for negotiations. This makes contract management scalable and resilient, rather than dependent on individual filing systems or individuals.