Data storage, processing, and archiving take place exclusively in certified data centers in Frankfurt. Access from abroad is prevented both technically and contractually.
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What Sets German Hosting Apart from Generic U.S. Cloud Tools.
Storage, processing, and archiving take place exclusively in Frankfurt. Your contract data does not leave Germany.
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The company and its hosting services are located exclusively in Germany. The U.S. CLOUD Act has no technical or legal applicability.
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Frankfurt, certified to ISO 27001, ISO 27017, and ISO 27018, as well as the CSA STAR cloud security standard.
Since the Schrems II ruling, transferring data to countries outside the EU has posed a GDPR risk. ContractHero processes data exclusively in Germany.
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The U.S. CLOUD Act cannot access data processed in Germany, either technically or legally.
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Server locations, service providers, and contracts are transparent. The procurement and legal departments receive quick answers during the supplier review process.
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Data sovereignty in Germany reduces the risk of GDPR violations and protects your reputation.
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With the Enterprise plan, backups can be stored on a dedicated server at the customer's location.
"Compliance with strict security standards was a key priority for our organization, and ContractHero met these requirements with ease."
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“It’s important to have a German provider, because with the certifications that ContractHero has, we’re in a particularly secure position when it comes to storing contract data.”
Storage, processing, retrieval, and archiving take place exclusively in Frankfurt. Your contract data never leaves Germany.
Our technical architecture—including end-to-end encryption—and contractual safeguards ensure that data access from abroad is neither possible nor legally enforceable.
The Frankfurt data centers are certified to ISO 27001:2022, ISO 27017, ISO 27018, and CSA STAR CCM v4.0.
AES-256 at rest, TLS 1.3 in transit. Encrypted backups stored in German data centers, regularly tested for recovery.
ContractHero is a German data processor based in Berlin. A Data Processing Agreement is entered into with each customer, and subprocessors are transparently listed in the Trust Center.
Your IT and legal teams can find the relevant documents in one place, where they are publicly accessible.
Want to know how ContractHero can make your contract management more automated and secure? Request a product demo now to get your questions answered and experience the benefits for yourself.
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Exclusively in certified data centers in Frankfurt, Germany. Data storage, processing, and archiving never leave Germany.
No. Since ContractHero is a German company and processes data exclusively in Germany, the U.S. CLOUD Act does not apply, either technically or legally. End-to-end encryption and contractual safeguards prevent access from abroad.
No. All processing—storage, retrieval, disclosure, and archiving—takes place exclusively on servers in Germany.
Hosting in Germany avoids transfers to third countries—which have posed a GDPR risk since the Schrems II ruling—and protects against access under the U.S. CLOUD Act. For many security clearances, data sovereignty in Germany is a deal-breaker.
The complete list of subprocessors, including their locations and roles, is publicly available in the Trust Center. Service providers are reviewed on a regular basis.
Backups are performed automatically and encrypted in German data centers and are regularly tested to ensure they can be successfully restored.
Yes, for enterprise customers with more stringent requirements, we can discuss additional options for data sovereignty—please bring this up during your sales meeting.
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