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Top rated on OMR Reviews, Trusted, G2, and others
Our customers value ContractHero for efficiency, reliability and first-class support.
Recommendations
-Compliant Contract Management
Identify risks.
DORA sets clear requirements for third-party ICT providers, evidence, and risk management. ContractHero helps Legal, Finance, and Compliance teams centrally review and document relevant contract data and make it available more quickly for reporting purposes.
Hundreds of leading companies manage their contracts with ContractHero
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The challenge
DORA requires oversight of service providers, risks, and documentation
Financial institutions must know at all times which ICT service providers are involved, what contracts are in place, and what risks, deadlines, and documentation are associated with them. When contracts and security certifications are scattered across filing systems and email inboxes, it’s easy to end up with an incomplete picture of the ICT landscape. Critical clauses go undetected, reporting takes time, and renegotiations are initiated too late. This not only increases the workload for legal, compliance, and IT departments but also raises the risk of regulatory action.
Saved €30,000: How Wire reduces contract costs and enhances security.
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Maria Kruber
SVP Finance & CFO Wire US Inc.
"Compliance with strict security standards was a key priority for our organization—and ContractHero met those requirements with ease."
The Potential Consequences of DORA Violations
Order to Rectify Defects
Regulatory authorities may require that identified vulnerabilities be addressed within a specified time frame.
Fines of up to 500,000 euros
Penalties of up to 500,000 euros or up to 1 percent of total annual net revenue may be imposed, and management may be held personally liable.
Restriction of Business Activities
Certain activities may be prohibited or restricted until DORA requirements are met.
Public Disclosure of Violations
Sanctions or measures may be made public and undermine the trust of customers, partners, and investors.
Implementing DORA Requirements with ContractHero
AI-Powered Contract Clause Analysis
Review ICT contracts using configurable AI prompts
ContractHero analyzes existing and new ICT contracts for DORA-relevant clauses using configurable AI prompts. Missing clauses are highlighted for each contract and can then be evaluated across all contracts in a portfolio report.
Analyzing ICT Contracts Using Configurable AI Prompts
View which DORA clauses are included or missing in each contract
Generate portfolio reports on all DORA-related contracts
Deadlines and Approval Processes
Actively Manage Deadlines and Contract Renewals
ContractHero helps teams review relevant ICT contracts well in advance of renewal or new contract signing. Deadlines are automatically identified, staggered reminders are assigned to the appropriate personnel, and the process is integrated into compliance workflows via calendar integration and approval workflows.
Automatically detect contract renewals and deadlines
Assign staggered reminders and tasks to the appropriate people
Structuring Approval Workflows for Legal, Compliance, and Purchasing
Audit Trail and Reporting
Demonstrate DORA compliance more quickly
ContractHero documents contract changes in an audit-proof manner and makes relevant information available more quickly for audits. Audit reports can be customized, while external auditors are granted role-based read access. Dashboards display the portfolio status and the percentage of critical contracts at a glance.
Document Contract Changes in an Audit-Proof Manner
Create audit reports by contract type, supplier, or time period
Analyze Critical Contracts and Concentration Risks in the Dashboard
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Contract management software with the highest security standards
Enterprise-level security standards with ISO 27001 certification, GDPR compliance, and hosting in Germany, as well as clear roles, permissions, and a traceable change history for audit security.
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Frequently asked questions
How can existing ICT contracts be reviewed for compliance with DORA requirements?
ContractHero analyzes existing and new ICT contracts for DORA-relevant clauses using configurable AI prompts. Missing clauses are highlighted for each contract and can be evaluated in portfolio reports covering all contracts with gaps.
How does ContractHero support the GAP analysis for DORA?
With ContractHero, ICT contracts can be automatically reviewed for compliance with defined DORA requirements. To do this, compliance teams configure their own prompts for individual mandatory clauses and receive an overview for each contract showing which requirements have already been met and where gaps still exist. In this way, ContractHero helps compliance teams prepare a structured and traceable gap analysis.
How can DORA-relevant evidence be provided for exams?
ContractHero documents contract changes in an audit-proof manner and makes relevant information available more quickly for audits. Audit reports can be customized, while external auditors are granted role-based read access.
What penalties apply for DORA violations?
Violations may result in fines of up to 500,000 euros or up to 1% of total annual net revenue. In addition, authorities may impose restrictions on business operations, issue orders to remedy deficiencies, and publicly disclose violations, as well as hold management personally liable.
