ISO 27001 compliance at the enterprise and server levels, hosting exclusively in Germany, and AI that complies with the EU AI Act and does not use your data for training—so that your security clearance doesn’t become a roadblock
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What sets ContractHero apart from generic and U.S.-based tools.
At ContractHero, ISO 27001 covers the organization and the servers. Company-level certification is the exception in the contract management software market.
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The company and its hosting services are located exclusively in Germany. The U.S. CLOUD Act has no technical or legal applicability.
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AI compliant with the EU AI Act: Your contract data will not be used to train models.
ContractHero is certified to ISO 27001—the international standard for structured security management. All processes designed to protect your data are documented, reviewed, and regularly audited.
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We process all data exclusively in the EU and meet all requirements of the GDPR - including data minimization, order processing and clear data subject rights.
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Our AI functions are actively tested for compliance with the EU AI Act - with a focus on transparency, risk assessment and safe use.
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As part of the BSI Alliance, we receive timely information on current threats and best practices. This ensures that our platform remains continuously protected.
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ContractHero is a member of the Bundesverband IT-Mittelstand e.V. - for practical, secure digitization solutions specifically for German SMEs.
"Compliance with strict security standards was a key priority for our organization, and ContractHero met these requirements with ease."
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“It’s important to have a German provider, because with the certifications that ContractHero has, we’re in a particularly secure position when it comes to storing contract data.”
Your data is processed—including storage, retrieval, disclosure, and archiving—exclusively in data centers in Frankfurt, Germany, that are certified to ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019, and CSA STAR CCM v4.0.
Our technical architecture—including end-to-end encryption—and contractual safeguards ensure that data access from abroad is neither possible nor legally enforceable.
ContractHero documents all relevant actions in detailed audit logs. From file accesses and permission changes to user logins, every step is logged in full and in an audit-proof manner.
ContractHero has its systems tested twice a year by external security experts (penetration testing). In addition, we meet the highest requirements in accordance with international security standards.
Our platform is designed to ensure data protection at the technical level and by default. Features that could disclose data are disabled by default.
Granular control over access, data, and records.
Granular permissions based on contract type, department, status, or user group.
Separate data rooms for each organizational unit within a single account.
Additional account security, for everyone or specific groups.
Integration with Microsoft Entra ID, Google Workspace, or Okta.
Complete, audit-proof logging of all activities.
Configurable down to the document and field level.
Defined, traceable workflows.
Tamper-proof; can only be modified by authorized users.
Only authorized users, with full traceability.
Automatic, encrypted backups stored in German data centers, regularly tested for recovery.
Audit-compliant, immutable documentation in accordance with GoBD and ISO standards.
ContractHero encrypts sensitive contract content using AES-256 at rest and TLS 1.3 in transit. Content is encrypted right on your device. Only authorized users within your company can view it; even ContractHero itself does not have access. External access is technically impossible.
Your IT and legal teams can find the relevant documents in one place, where they are publicly accessible.
Ready-made answers for every role that plays a part in the decision-making process.
ISO 27001, SSO (Azure AD, Google, Okta), two-factor authentication, penetration tests, and comprehensive audit logs.
GDPR, Data Processing Agreement, EU AI Act, and clear retention and deletion policies.
Data sovereignty in Germany, risk and reputation protection, backup and emergency response plan.
Quick supplier verification thanks to pre-prepared documentation in the Trust Center.
100% data storage in Frankfurt, protection against access from abroad.
Learn more →
Want to know how ContractHero can make your contract management more automated and secure? Request a product demo now to get your questions answered and experience the benefits for yourself.
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Data security means protecting digital data from unauthorized access, theft or loss. It ensures the confidentiality, integrity and availability of sensitive information through technical and organizational measures. The aim is to minimize risks such as data loss or security breaches and to ensure the protection of data in applications and systems.
The General Data Protection Regulation (GDPR) sets out rules on the security and protection of personal data. It stipulates measures to protect against unauthorized access and data loss, e.g., regular data backups and the encryption of sensitive data. Companies must ensure that personal data is treated confidentially, securely, and only processed to the extent necessary. Compliance with these data protection regulations is ensured through technical measures and training.
Data security describes all technical and organizational measures that ensure the protection of data against threats such as theft, attacks or loss. These can include encryption, for example, as well as backups. The aim is to guarantee the integrity, availability and confidentiality of data.
Data protection regulates how personal data may be lawfully processed and used. It protects the right of private individuals to informational self-determination and ensures that data is only collected to the extent necessary and used for defined purposes. Data protection ensures that sensitive data such as names, addresses or IP addresses are not processed, passed on or stored without permission.
ContractHero is an ISO/IEC 27001-certified company that hosts its data exclusively in Germany and encrypts contract data using AES-256 (at rest) and TLS 1.3 (in transit). External penetration tests are conducted twice a year, and all certification documents are publicly available in the Trust Center.
The GDPR requires companies to implement “appropriate technical and organizational measures” (Art. 32)—meaning data security is mandated by law. ContractHero processes all data exclusively within the EU and provides standard contractual clauses, technical and organizational measures, and a list of subprocessors.
Because contract data contains sensitive business and personal information—a loss or leak can result in legal, financial, and reputational damage. Certified data security also speeds up internal approvals and vendor assessments.
ContractHero combines encryption (AES-256, TLS 1.3), role-based access control, audit-proof logs, 2FA/SSO, encrypted backups in German data centers, and biannual penetration tests—all embedded within an ISO 27001-certified ISMS.
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