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Contract management process: a guide for companies

Sebastian Wengryn
September 15, 2023
Table of contents
A Quick Explanation: What Are the Phases of the " contract management"?
The contract management process consists of four clearly defined phases: During the negotiation and drafting phase, requirements are defined and the contract is drafted. The review and closing phase includes legal review and signing. In the filing and monitoring phase, contracts are archived and deadlines actively monitored. The post-contract phase clarifies outstanding services and determines whether to extend or renegotiate the contract. Without a structured process, companies risk missing deadlines, inefficient contract searches, and long-term damage to business relationships.

The contract management process is a critical factor in a company’s success. Contracts are not merely legal documents; they govern key aspects of business relationships—from obligations and objectives to financial agreements. A well-structured process ensures that contracts are not only drafted efficiently but also managed professionally throughout their entire lifecycle. While contract administration focuses primarily on operational tasks such as monitoring deadlines and archiving, contract management ( contract management ) takes a more strategic approach and also involves the analysis, control, and optimization of contracts.

Without a clear system, contracts can quickly become a risk: Missed deadlines, inadequate monitoring, or inefficient processes can result in high costs and undermine the trust of business partners. This guide highlights the individual phases of effective contract management and shows how companies can optimize their processes to minimize risks and derive maximum benefit from their contracts.


contract management-Fundamentals: The Central Role in a Company's Success

Whether they are agreements with suppliers, employment contracts with employees, or business agreements with partners, they form the foundation upon which business relationships are built. This makes it clear why an active contract management is not only desirable but essential for business success.

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What are the different phases of the " contract management"?

An effective " contract management " consists of several clearly defined phases that cover the entire life cycle of a contract. These phases ensure structure, transparency, and the smooth fulfillment of contractual obligations:

  • Negotiation and drafting phase:
    In this phase, the needs, expectations and objectives of the contract partners are defined. A contract is drawn up that contains all the key milestones, services and requirements. This includes initial drafts, offers or letters of intent (LOI). A good contract design in this phase forms the basis for a successful conclusion.

  • Review and finalization phase:
    The draft contract is reviewed for risks, overlaps with existing agreements and legal validity. After final adjustments, the contract is signed - either physically or digitally, depending on the legal requirements and the preferences of the contract partners.

  • Filing and Monitoring Phase:
    After signing, all parties receive a copy of the contract. The contracts are archived and systematically managed, including all related documents such as appendices and minutes. deadlines and obligations are monitored to ensure that the contract is properly complied with.
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  • Post-contract phase:
    This phase begins when a contract is terminated or expires. Outstanding services or invoices are clarified and a decision is made as to whether an extension or renegotiation makes sense. In addition, contracts often have to be kept until a certain date in order to comply with legal requirements.
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A structured contract management that covers all phases—from creation to tracking—forms the foundation for efficiency, transparency, and security within the company. But what happens when these processes are neglected or poorly implemented?

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The implications of poor contract management

Poor " contract management " can, at best, lead to longer search times for contracts. At worst, contracts can be lost and contract deadlines may be missed , which can have dramatic consequences for a company, both financially and in terms of its reputation.

  • Missed contract deadlines

According to a study by World Commerce & Contracting, simple contracts cost about $6,900, while contracts of medium complexity are $21,300, and complex contracts can cost as much as $49,000. Much of this cost comes from missed contract deadlines, as companies that fail to meet their contractual obligations risk claims for damages. Apart from the financial consequences, this can also damage the company's image if customers and business partners lose confidence. 

  • Inefficient corporate governance 

According to research by World Commerce & Contracting, companies can lose up to 9% of their total annual revenue as a result of inadequate contract management. This loss results, for example, from automatic contract renewals, unused contract provisions, and inadequate monitoring of contract terms.

  • Influence on partnerships

Repeated failure to meet contractual deadlines can quickly lead to business partners terminating the cooperation. This can not only mean immediate financial losses, but also lead to difficulties in new business relationships in the long term.

  • Time required for contract search

According to the Journal of Contract Management, about 71% of companies are unable to locate at least 10% of their contracts. The reason for this is that searching for a specific contract detail in a company that manages hundreds or even thousands of contracts can become a time-consuming challenge. If a company does not have an efficient contract management system ( contract management), it is not uncommon for employees to spend valuable work time searching for contracts and specific details within them. This not only costs time but also money and can lead to further delays in urgent situations.

Given these potential risks and the effort involved, it is essential for every company to give the contract management the attention it deserves and to ensure that it has the resources and tools to operate efficiently and effectively.

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Challenges in Traditional contract management

Data protection issues with the traditional methods

Many companies manage their contracts through email threads, Google Drive, other SharePoint solutions, or sometimes even in physical folders. Although active contract management offers numerous advantages, traditional solutions often fail to meet the specific requirements of contract management in terms of security, the ability to quickly locate information, and the volume of information. This can result in employees gaining access to sensitive or confidential information, or in important information being lost or overlooked—which can have not only legal but also financial consequences. Therefore, it is of the utmost importance that companies managing their contracts digitally give the highest priority to compliance with all standards for contract management .

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Problem of scattered contracts

In the analog world of contract management, physical contracts can easily be misplaced, damaged or even lost. A common problem is that contracts are filed in the wrong place or left on a desk. This seemingly harmless mistake can have serious consequences, especially if confidential information falls into the wrong hands. It requires an effective and secure system to ensure that all analog contracts are stored safely and properly.

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Benefits of a Good contract management Process

A structured contract management offers companies numerous benefits that go far beyond mere administration:

  1. Overview and control:
    Clear processes ensure that contracts can be found quickly, that terms are monitored and that deadlines are adhered to. This minimizes risks such as unwanted contract renewals or missed notice periods and creates a reliable basis for sound business decisions.

  2. Efficiency and time savings:
    With standardized processes and clear workflows, contracts can be created, checked and concluded more quickly. Templates and automation options reduce manual effort and tasks can be delegated efficiently, as all parties involved (if authorized) have the same information available and therefore know what needs to be done.

  3. Reducing Compliance Risks:
    A good contract management ensures that contracts are drafted correctly and in compliance with the law. This includes, among other things, adherence to data protection guidelines, the secure archiving of documents, and the use of legally valid signatures. This protects the company from legal and financial risks.

  4. Improving collaboration:
    A centralized system promotes communication and collaboration between departments. All relevant parties have access to the necessary information and can work together more efficiently, which ensures smooth contract processing.

Good " contract management " not only boosts operational efficiency but also strengthens a company's reputation. Clear processes signal professionalism and build trust among business partners and customers. Software can be a great help in this regard.

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ContractHero: The uncomplicated software for every company

Simple, intuitive, scalable and efficient

ContractHero stands out for its simple and intuitive user interface, which makes the program particularly easy to navigate. Regardless of their technical background, users can quickly find their way around. The system is designed to grow with your business. It is particularly well-suited for medium-sized companies with 50 or more employees, yet is flexible enough to meet the needs of large organizations. As your business grows, ContractHero adapts accordingly.
To reduce the likelihood of human error, ContractHero places great emphasis on effective contract management. ContractHero minimizes these risks by enabling secure digital signatures, automating processes, and ensuring that all deadlines are complied with. In this way, the tool provides an optimal overview of all contracts. Furthermore, its customizable fields allow you to tailor the system perfectly to your company’s specific requirements.

Benefits of " contract management" Software

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Conclusion on the " contract management " Trial

A clearly defined and structured process in the " contract management " is essential for efficiently managing contracts and minimizing risks and costs. From negotiation through follow-up, a well-organized " contract management " saves time, ensures legal certainty, and fosters better collaboration.

With contract management software ( contract management ) such as ContractHero, companies can make these processes even more efficient. ContractHero offers intuitive solutions for managing and monitoring contracts, optimizes workflows, and ensures that deadlines and terms and conditions are always kept under control. This makes ContractHero an indispensable tool for taking contract management to the next level and ensuring long-term business success.

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Frequently asked questions

What are the responsibilities of a " contract management"?

contract management covers all activities related to a contract’s lifecycle: from negotiation and drafting, through legal review and signing, to structured filing, deadline monitoring, and tracking of obligations. This also includes assessing whether a contract should be renewed, renegotiated, or terminated. Unlike pure contract management, which focuses on operational tasks such as archiving and deadline monitoring, “ contract management ” takes a strategic approach: It actively analyzes contracts, identifies risks early on, and lays the groundwork for well-informed business decisions.

What are the different phases of the " contract management"?

A structured contract management process consists of four core phases. During the negotiation and drafting phase, objectives, services, and terms are defined, and a draft contract is prepared. During the review and finalization phase, the draft is reviewed for risks and legal compliance and then signed. The filing and monitoring phase involves the systematic archiving of all contract documents as well as the ongoing monitoring of deadlines and obligations. The post-contract phase begins upon the expiration or termination of a contract: outstanding services are completed, retention periods are observed, and an assessment is made as to whether an extension or renegotiation is advisable.

Is " contract management " an ongoing process?

Yes. contract management doesn’t end with the signing. deadlines must be monitored, contractual obligations reviewed, and documents retained in compliance with the law throughout the entire term of the contract—and in some cases, beyond. Added to this is the active decision of whether a contract should be renewed, amended, or terminated. Anyone who views contract management as a one-time task risks missing deadlines, unintended renewals, and a lack of transparency regarding contractual obligations.

What does the " contract management" include?

contract management covers the entire contract lifecycle: needs assessment, contract negotiation, drafting and legal review, signing, structured filing, deadline tracking, compliance monitoring, and final follow-up. This also includes the management of all contract-related documents, such as attachments, minutes, and amendments. In companies with a large number of contracts, cross-departmental collaboration is also an essential component, particularly when legal, finance, and business departments work together on contracts.

What happens if the contract management is faulty?

Unstructured " contract management " has direct financial and operational consequences. Studies by World Commerce & Contracting show that companies can lose up to 9% of their annual revenue due to poor " contract management "—for example, through automatic contract renewals, unused contract clauses, or missed termination deadlines. Furthermore, according to the Journal of Contract Management, approximately 71% of companies are unable to quickly locate at least 10% of their contracts. This ties up work time, increases the risk of compliance violations, and can permanently damage the trust of business partners.

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