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Our customers value ContractHero for efficiency, reliability and first-class support.
Based in Oldenburg, otris offers modular enterprise contract management as a cloud or on-premises solution. ContractHero is the AI-native cloud alternative, featuring AI-powered contract analysis starting with the Essential package, dedicated onboarding, and custom ERP, CRM, and reporting integrations.
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Quick Summary
ContractHero is particularly well-suited for medium-sized businesses and corporations in the DACH region with a growing contract portfolio that are looking for a cloud-based CLM solution featuring AI-powered contract analysis—available even in the entry-level package—and dedicated onboarding. otris is particularly well-suited for corporations and large enterprises that prefer a modular solution with cloud or on-premises options. Both providers host their services in Germany and are GDPR-compliant and ISO 27001-certified.
Why Eurowings, Mercedes-Benz Leasing, and NUMA Rely on ContractHero
otris offers a modular suite for corporations. ContractHero is a cloud platform that gets up and running quickly. These three points are the most frequently discussed in conversations.
AI starting with Essential
OCR, AI data extraction, summaries, "Jump-to-Source," and Prompt Assistant are included in all ContractHero packages. With otris, AI is available as an add-on module via the otris copilot.
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Go-Live in Weeks
ContractHero runs entirely in the cloud. Our Customer Success team will take over your existing data and set up the necessary structures and permissions. It typically takes 6 to 8 weeks to go live.
A Platform Instead of Modules
Deadline reminders, workflows, FES signatures, and reporting are all included in the ContractHero platform (FES and reporting available starting with the Professional plan).
QES is available as an add-on.

ContractHero vs. otris: A Comparison
| Criterion | ContractHero | otris |
|---|---|---|
| Company Information | ||
| Corporate Headquarters | Germany | Germany |
| Server Location | Frankfurt, Germany (Cloud-only) | Oldenburg, Germany (Cloud or On-Premises) |
| Target Audience | Small and Medium-Sized Businesses & Corporations (5–50+ Users) | Corporations & Large Companies |
| Security & Compliance | ||
| GDPR-compliant | ✓Yes | ✓Yes |
| ISO 27001 certified | ✓Yes | ✓Yes |
| Features | ||
| AI-powered contract analysis | ✓Included in all packages¹ | ◐Via Otris Copilot as an add-on module |
| Approval Workflows | ✓Standard in Enterprise, add-on in Professional | ✓Custom workflows available |
| SSO & MFA | ✓Included in all plans; custom SSO/MFA in the Enterprise plan | ✓Flexible Authentication Options |
| Multi-client capability | ✓Standard in Enterprise, add-on in Professional | ✓Available in modular form for groups/holdings |
| Integrations (ERP, CRM, BI) | ✓REST API, webhooks; 16+ predefined integrations² | ✓Standardized interfaces; flexible, customized integrations |
| Automatic deadline reminders | ✓With intelligent escalation | ✓With escalation workflows |
| Onboarding & Setup | ✓Dedicated team included in every package, including data migration | ◐Customized upon request |
✓ Included · ◐ Limited / Add-on · ✗ Not available
¹ OCR, AI contract analysis, AI summaries, Jump-to-Source, AI prompts with Prompt Assistant, custom dashboards, and reports.
² SAP, MS Dynamics, Salesforce, HubSpot, PowerBI, Gmail, Outlook, OneDrive, Slack, Zapier, DocuSign, Lucanet, and more.
Sources: contracthero.com/en/pricing-models, contracthero.com/en/data-security, otris.de/contract-lifecycle-management, otris.de/ai-integration, otris.de/facts/otris-contract/ · As of July 2026
The Switch, Step by Step
Making the switch is easier than you might think. Our onboarding team will guide you through the migration of your existing contracts for every package—from importing the documents to go-live.
You can export your contracts as PDFs from otris, or we can handle the transfer together with you. Mixed data sets from drives and mailboxes are also included.
During import, OCR and AI analysis automatically extract contract partners, terms, notice periods, payment terms, and specific obligations. This feature is included in all packages.
Our Customer Success Team sets up clients, teams, permissions, and workflows to match your organizational structure. This also includes integration with ERP, CRM, or reporting systems (SAP, MS Dynamics, Salesforce, HubSpot, PowerBI, Lucanet).
Your team will be trained by our onboarding team. With the Enterprise package, you’ll then receive support from a dedicated account manager and quarterly business reviews.
If several of these points apply to your situation, we are likely the right partner for you.
They want a purely cloud-based solution without on-premises operations.
You need all the features in a single platform rather than in separate modules.
The go-live should happen quickly, without a long implementation cycle.
AI analysis is supposed to be included in the Essential package.
deadlines should send automatic reminders and escalate the issue if necessary.
You're looking for a solution for small and medium-sized businesses, not a complex enterprise suite.
Names like Mercedes-Benz Leasing or Eurowings ring a bell because that's your peer group.
Our customers value ContractHero for efficiency, reliability and first-class support.

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Both platforms enable comprehensive “ contract management ” across the entire lifecycle. ContractHero is a fast, AI-native CLM solution designed for small and medium-sized businesses in the DACH region: standard AI contract analysis, dedicated onboarding included in every package, transparent pricing structure, and rapid go-live. otris is a modular CLM suite with robust governance capabilities designed for corporate groups: flexible operating models (cloud/on-premises), integrated compliance solutions, more complex workflows, and a longer implementation cycle.
ContractHero is primarily aimed at finance, legal, procurement, and operations teams in the German SME and enterprise segments that want to quickly centralize contracts, leverage AI-powered analytics, and evaluate them in a structured manner—without a time-consuming implementation project. According to its own positioning, otris targets corporations and large enterprises with complex governance requirements, multiple subsidiaries, and integrated legal and compliance management.
ContractHero is hosted exclusively on ISO 27001-certified servers in Frankfurt, Germany (cloud model). otris offers cloud hosting in Germany (otris systems GmbH, Oldenburg, ISO 27001) or on-premises solutions tailored to individual requirements.
Yes. ContractHero explicitly states on its pricing page that it complies with the EU AI Act and holds ISO 27001 certification. The EU AI Act’s transparency requirements will take effect on August 2, 2026; the deadline for high-risk systems under Annex III was extended in May 2026 to December 2027. Both providers host their services in Germany and are ISO 27001-certified. With otris, AI is available as an add-on module via the otris copilot.
Starting with the Essential plan, AI contract analysis, workflows, and guided onboarding are included. The Professional plan adds unlimited contracts, contract templates, unlimited FES signatures, REST API, and webhooks. The Enterprise plan adds multi-tenant capability, custom SSO, MFA, custom SLA, a personal account manager, and quarterly business reviews. You can find all plans and pricing at contracthero.com/preise. otris has a modular structure: features such as the otris copilot are added as modules.
All ContractHero packages include AI contract analysis, AI summaries, "jump-to-source" links, and AI prompts with Prompt Assistant. The AI automatically extracts information on contracting parties, terms, notice periods, payment terms, and obligations. With otris, AI functionality is available as an add-on module via the otris copilot.
With ContractHero, multi-client capability is included as standard in the Enterprise package and is available as an add-on in the Professional package. Each company receives a separate data room with its own user and permissions management. otris offers modular multi-client features for groups and holding companies.
At ContractHero, the Customer Success Team supports you with every package: setup, team training, data migration, and integration with ERP, CRM, and reporting systems. It typically takes 6 to 8 weeks to go live. The Enterprise package also includes a dedicated account manager and quarterly business reviews. otris offers customized onboarding based on your needs, with a longer implementation cycle for complex corporate setups.
ContractHero offers unlimited advanced electronic signatures (FES) starting with the Professional plan. The qualified electronic signature (QES) in accordance with eIDAS via D-Trust is available as an add-on in all plans. Anyone currently working with otris and using DocuSign can also integrate DocuSign natively into ContractHero.
ContractHero can be integrated with SAP, MS Dynamics, Salesforce, HubSpot, PowerBI, and Lucanet, as well as via REST API and webhooks. When you switch over, the Customer Success Team will work with you to reconfigure any existing integrations from otris.