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Our customers value ContractHero for efficiency, reliability and first-class support.
Based in Oldenburg, otris offers modular enterprise contract management as a cloud or on-premises solution. ContractHero is the AI-native cloud alternative, featuring AI-powered contract analysis starting with the Essential package, dedicated onboarding, and custom ERP, CRM, and reporting integrations.
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Quick Summary
ContractHero is particularly well-suited for medium-sized businesses and corporations in the DACH region with a growing contract portfolio that are looking for a cloud-based CLM solution featuring AI-powered contract analysis—available even in the entry-level package—and dedicated onboarding. otris is particularly well-suited for corporations and large enterprises that prefer a modular solution with cloud or on-premises options. Both providers host their services in Germany and are GDPR-compliant and ISO 27001-certified.
Why Eurowings, Mercedes-Benz Leasing, and NUMA Rely on ContractHero
ContractHero is the contract management platform for medium-sized businesses and corporations with a structured contract portfolio. These are the three points we hear time and time again in conversations with customers.
No More Missed Deadlines
Notice periods, renewal deadlines, payment deadlines: ContractHero reliably reminds you of all important deadlines in a timely manner. If there is no response, the system automatically escalates the issue to the person in charge. This eliminates the need for manual administration and the risk of missing deadlines.


Smart Contract Management Right from the Start
OCR, AI-powered data extraction, summaries, "Jump to Source," and AI prompts with Prompt Assistant are included in all plans. The AI features aren't hidden in higher-tier plans or available as a paid add-on. This allows your team to start working smarter right away.
Security that meets DACH requirements
ContractHero hosts its services exclusively on ISO 27001-certified servers in Frankfurt, Germany, and explicitly states its compliance with the EU AI Act. All signature levels are available, ranging from the qualified electronic signature (QES) via D-Trust—the highest legally recognized standard under eIDAS—to the advanced electronic signature (FES).

ContractHero vs. otris: A Comparison
| Criterion | ContractHero | otris |
|---|---|---|
| Company Information | ||
| Corporate Headquarters | Germany | Germany |
| Server Location | Frankfurt, Germany (Cloud-only) | Oldenburg, Germany (Cloud or On-Premises) |
| Target Audience | Small and Medium-Sized Businesses & Corporations (5–50+ Users) | Corporations & Large Companies |
| Security & Compliance | ||
| GDPR-compliant | ✓Yes | ✓Yes |
| ISO 27001 certified | ✓Yes | ✓Yes |
| Features | ||
| AI-powered contract analysis | ✓Included in all packages¹ | ◐Via Otris Copilot as an add-on module |
| Approval Workflows | ✓Standard in Enterprise, add-on in Professional | ✓Custom workflows available |
| SSO & MFA | ✓Included in all plans; custom SSO/MFA in the Enterprise plan | ✓Flexible Authentication Options |
| Multi-client capability | ✓Standard in Enterprise, add-on in Professional | ✓Available in modular form for groups/holdings |
| Integrations (ERP, CRM, BI) | ✓REST API, webhooks; 16+ predefined integrations² | ✓Standardized interfaces; flexible, customized integrations |
| Automatic deadline reminders | ✓With intelligent escalation | ✓With escalation workflows |
| Onboarding & Setup | ✓Dedicated team included in every package, including data migration | ◐Customized upon request |
✓ Included · ◐ Limited / Add-on · ✗ Not available
¹ OCR, AI contract analysis, AI summaries, Jump-to-Source, AI prompts with Prompt Assistant, custom dashboards, and reports.
² SAP, MS Dynamics, Salesforce, HubSpot, PowerBI, Gmail, Outlook, OneDrive, Slack, Zapier, DocuSign, Lucanet, and more.
Sources: contracthero.com/en/pricing-models, contracthero.com/en/data-security, otris.de/contract-lifecycle-management, otris.de/ai-integration, otris.de/facts/otris-contract/ · As of July 2026
The Switch, Step by Step
Making the switch is easier than you might think. Our onboarding team will guide you through the migration of your existing contracts for every package—from importing the documents to go-live.
You can export your contracts as PDFs from otris, or we can handle the transfer together with you. Mixed data sets from drives and mailboxes are also included.
During import, OCR and AI analysis automatically extract contracting parties, terms, notice periods, payment terms, and specific obligations. This feature is included in all packages.
Our project team sets up clients, teams, permissions, and workflows to match your organizational structure. This also includes integration with ERP, CRM, or reporting systems (SAP, MS Dynamics, Salesforce, HubSpot, PowerBI, Lucanet).
Your team will be trained by our onboarding team. With the Enterprise package, you’ll then receive support from a dedicated account manager and quarterly business reviews.
If several of these points apply to your situation, we are likely the right partner for you.
You have hundreds to thousands of contracts that finally need to be made searchable.
Multiple companies under one roof, each with its own data room.
Your team is based in Finance, Procurement, or Legal Operations.
They want an onboarding team that rolls up its sleeves and gets to work.
Your contracts must be imported into SAP, MS Dynamics, Salesforce, or HubSpot.
Your industry is regulated or subject to audits.
Names like Mercedes-Benz Leasing or Eurowings ring a bell because that's your peer group.
Our customers value ContractHero for efficiency, reliability and first-class support.

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Both platforms enable comprehensive contract management throughout the entire lifecycle. ContractHero is a fast, AI-native CLM solution designed for small and medium-sized businesses in the DACH region: standard AI contract analysis, dedicated onboarding included in every package, transparent pricing structure, and rapid go-live. otris is a modular CLM suite with robust governance capabilities for corporate groups: flexible operating models (cloud/on-premises), integrated compliance solutions, more complex workflows, and a longer implementation cycle.
ContractHero is primarily aimed at finance, legal, procurement, and operations teams in the German SME and enterprise segments that want to quickly centralize contracts, leverage AI-powered analytics, and evaluate them in a structured manner—without a lengthy implementation project. According to its own positioning, otris targets corporations and large companies with complex governance requirements, multiple subsidiaries, and integrated legal/compliance management.
ContractHero is hosted exclusively on ISO 27001-certified servers in Frankfurt, Germany (cloud model). otris offers cloud hosting in Germany (otris systems GmbH, Oldenburg, ISO 27001) or on-premises solutions tailored to individual requirements.
Yes. ContractHero explicitly states on its pricing page that it complies with the EU AI Act and holds ISO 27001 certification. The transparency requirements of the EU AI Act will take effect on August 2, 2026; the deadline for high-risk systems under Annex III was extended in May 2026 to December 2027.
ContractHero offers three plans: Essential (500 contracts, 5 users, OCR and AI contract analysis, workflows, onboarding), Professional (unlimited contracts, 15 users, contract templates, unlimited FES signatures, REST API, webhooks), and Enterprise (unlimited contracts, 50 users, multi-tenant capability, custom SSO, MFA, custom SLA, approval workflows, personal account manager, quarterly business review). You can find all pricing details at contracthero.com/pricing.
All ContractHero packages include AI-powered contract analysis, AI summaries, "jump-to-source" links, and AI prompts with Prompt Assistant. The AI automatically extracts contracting parties, terms, notice periods, payment terms, and specific obligations from the document.
Yes. Multi-client capability is included as standard in the Enterprise package and can be added as an add-on in the Professional package. Each company receives a completely separate data space with its own user and permission management.
ContractHero supports every onboarding process with an experienced project team: setup, team training, data migration, and integration with existing systems (ERP, CRM, reporting). The Enterprise package also includes a dedicated account manager and quarterly business reviews.
ContractHero supports an unlimited number of simple electronic signatures (FES/SES) starting with the Professional plan. The qualified electronic signature (QES) under eIDAS is available as an add-on in all plans.
ContractHero can be integrated into existing system environments via REST API and webhooks. These include CRM, ERP, reporting, and signature solutions (SAP, MS Dynamics, Salesforce, HubSpot, PowerBI, Lucanet).