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Contract automation: How modern technologies optimize process automation

Sebastian Wengryn
October 9, 2024
Table of contents
In a nutshell: What is contract automation?
Contract automation refers to the use of software to automate repetitive and error-prone steps in the contract lifecycle. This includes contract drafting using standardized templates and automatically populated placeholders, automated approval workflows with version control, digital signature requests with automatic status tracking, the automatic analysis of contract data with deadline reminders, and audit-proof archiving in accordance with legal retention periods. Repetitive, time-consuming, or error-prone processes that were previously coordinated manually across multiple departments are particularly well-suited for automation.

Automation has long been a key issue in many sectors of the economy. In manufacturing, logistics, and administration, automated processes are already firmly established and drive efficiency gains and cost reductions. But the potential of automation is not limited to physical workflows. In the area of contract processing—a field often still characterized by manual and time-consuming processes—modern technologies, including contract management tools—offer extensive opportunities for optimization. Contract automation is therefore not just a trend, but a decisive step toward the future.

In a world where contracts are negotiated, concluded and updated on a daily basis, they also need to be managed proactively. The automation of contract processes through contract management software offers enormous opportunities here. It reduces human error, ensures greater efficiency and creates more transparency and clarity in contract management. contract management. By using intelligent software, routine tasks can be completed faster and without errors - from contract drafting and approval to administration and archiving. This not only means less administrative work, but also a noticeable professionalization of processes. Find out below which contract lifecycle processes you can automate and how.

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Contract automation: increasing efficiency through software

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1. contract drafting: templates, placeholders and "conditional logic"

The automation of contract drafting offers great potential, especially for standardized contracts. Contract templates make it possible to create contracts efficiently by standardizing recurring elements and structural specifications. For contracts that hardly change in terms of content, placeholders can be used to insert variable text fields into which information such as names, addresses and contract data are automatically inserted, provided they have previously been stored in the system (e.g. in the address book as a contact). This saves time and reduces errors, especially with a large number of contracts.

The concept of "conditional logic" in software allows contracts to be flexibly adapted to specific criteria. Depending on defined conditions, such as the contract value or contract type, certain clauses can be automatically added or removed. This ensures individualization without having to redraw the entire contract. 

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2. approval workflow and version control

An automated approval workflow in contract software speeds up the approval of contracts by routing the process between the parties involved without manual intervention. As soon as one party has approved the contract, it is automatically sent to the next instance. This avoids delays and time-consuming email exchanges.

Version control is another important aspect of automation. Changes to a contract can be automatically documented and versioned so that it is always clear which version is the current one. This reduces the risk of misunderstandings or the use of outdated contract versions.

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3rd signature: Automated invitations and status tracking

Companies can also benefit from automation in the signature process by using “contract management ” software. This type of software makes it possible to track the signature status and automatically send digital signature requests directly to the designated parties. This eliminates manual tasks, such as sending documents by hand or following up on pending signatures, and makes the entire process more efficient and transparent.

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4. contract management: Automatic Analysis and Deadline Tracking

In the area of contract management, a contract management solution makes it possible to automatically analyze contract data and provide relevant information such as deadlines, contract terms, or contract values. This simplifies administration and reporting without the need for manual intervention.

Another process that can be automated is deadline monitoring. Systems can be configured to provide timely reminders of upcoming contract renewals or notice periods. In some cases, an automatic termination can be prepared and sent as soon as a deadline is reached.

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5. archiving: automatic compliance with retention periods

The Archiving of contracts is often subject to varying legal retention periods (e.g., 6 or 10 years for tax-related business documents). The automation capabilities of software can enable the establishment of rules that ensure different types of contracts are archived in accordance with their retention requirements audit-proof and deleted upon expiration deadlines . Automated analysis of contract content can also be used here to ensure that all requirements are met. Automation minimizes the risk of noncompliance, as retention periods are monitored and contract content is automatically analyzed to ensure audit compliance and fulfillment of all requirements.

Ultimately, contract management software can automate several essential steps, making onboarding processes run more smoothly, contracts easier to locate, cost flows easier to identify, and risks easier to manage—allowing companies to allocate their resources to more important tasks so they can reach their full potential.

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Which processes are suitable for contract automation?

Before companies start to automate their contract processes with the help of software, they should think about which processes are particularly suitable for this. Not every process needs to be automated, but repetitive, time-consuming or error-prone activities in particular offer great potential for automation.

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Time-Consuming and Error-Prone Processes:
Many contract processes, such as the manual calculation of contract terms, are error-prone and time-consuming. Errors can occur particularly when calculating payment terms, discounts, or tiered pricing if these are tied to specific time periods or volumes. For example, in service or supply contracts, it’s easy for time periods to be calculated incorrectly or for tiered pricing to be applied incorrectly. Contract management software (contract management) can significantly reduce this risk by automating the calculation of these terms, presenting them in a structured manner, and ensuring that all contract terms are applied correctly.

Repetitive tasks:
Tasks that follow the same patterns over and over again are ideal candidates for automation. A classic example is the management of maintenance contracts. This includes recording and managing contact information as well as entering deadlines, such as recurring maintenance dates or notice periods. contract management tools handle these tasks automatically: They store all relevant information and, based on the stored rules, automatically generate reminders based on the stored regulations, and ensure that deadlines are met on time without the need to manually set a new reminder. Special terms and conditions are also entered into the software once, so they do not have to be re-entered for every contract. This ensures that processes run efficiently and reliably.

Processes with many versions and a high level of collaboration:
Contract negotiations and revisions often require several versions of a document and the collaboration of different departments or parties. In the case of sales contracts, for example, the draft is often sent back and forth several times between the seller, the buyer and the legal departments. Even in the case of renegotiation, it is important to know which is the latest version to ensure that all parties use the final negotiated document as a binding basis. The automation of suitable contract management software simplifies these processes through centralized versioning and automatic notifications so that no change is overlooked. 

In summary, it is clear that certain aspects of the contract process can be automated using contract management software. You can learn more about how this works in practice below.

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How can process automation be used in legal, finance and purchasing departments?

  1. Contract preparation:
    In the legal department the automation options of contract drafting software can be used to create standardized NDAs (non-disclosure agreements). Instead of drawing up individual contracts each time, the system uses a template in which placeholders are automatically filled in with contact details and specific contract details. This saves time and ensures that no important clauses are missing.
  2. Reporting:
    In the finance department , automation processes can be used to efficiently convert contract data into regular reports. Using the information contained in the contracts—such as payment schedules or financial obligations—the contract management software can automatically generate reports that provide an overview of payments due, deadlines , and financial trends. This simplifies the analysis of contract data and ensures that the finance team is always up to date on the current status without having to review every detail themselves. As a result, the reporting process is accelerated and made more transparent.
  3. Contract Management and Deadline Tracking:
    In purchasing , contract automation can ensure that supplier contracts do not expire or get extended unintentionally. The software’s automated systems monitor deadlines and send timely reminders or prepare termination letters. This allows the procurement team to ensure that contracts are always reviewed on time and adjusted or extended as needed.

The possibilities of contract automation are diverse and offer enormous potential for saving time and resources. Nevertheless, human intervention remains indispensable for important decisions and the final review. 

These days, many companies use various systems to optimize their daily operational tasks and processes. Despite these optimizations, information often still has to be transferred and updated manually. This is exactly where the API comes into play: It enables seamless integration between the contract management software and other software solutions, which significantly expands automation capabilities and drastically reduces manual steps.

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The role of APIs in contract automation

APIs (Application Programming Interfaces) play a central role in the automation of contract processes, especially if various other software solutions are used in addition to the contract management software. They enable the automated exchange of data between different systems without this having to be done manually. Especially in areas such as contract management, contract drafting or integration with accounting and CRM systems, APIs help to automate processes seamlessly and make them more efficient.

What is an API and how does it work?

An API is basically a middleman that enables one piece of software to communicate with another. When one piece of software - the client - needs information, it sends a request to another piece of software - the server. The server processes this request and returns the requested data. 

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A simple example: When you open a weather app on your smartphone, this app uses an API to ask a weather database what the current weather is like at your location. The app is the client and sends a request via an API to a weather database - the server. The weather database sends the requested information back to the app, which then displays it in a comprehensible form.

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APIs in contract automation: a practical example

APIs play a crucial role when connecting different systems, such as contract management, cash flow management, or accounting software. Let’s take the example of a CFO at a medium-sized company that uses both a cash flow management tool and contract management software. When a new supplier contract is concluded in the contract management software, the company wants the payment terms and amounts to be automatically transferred to the cash flow management tool so it can accurately plan future cash flow.

In this case, the cash flow management tool sends a request to the contract management software to retrieve data such as payment due dates, amounts, and payment cycles. This information is automatically integrated into the cash flow management tool so that the company’s liquidity plan is always up to date. Changes, such as adjustments to deadlines or payment amounts, are also synchronized, ensuring that both systems are always up to date and that the CFO has a clear overview of future cash flows.

This automated data flow not only reduces the workload, but also ensures that no important information is lost or transmitted incorrectly.

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Conclusion on contract automation

Automating contract processes using contract management software offers companies a decisive advantage in terms of efficiency, error reduction, and transparency. Automated templates, digital signatures, deadline tracking, and seamless workflows can significantly simplify recurring tasks. This results in a noticeable reduction in the workload on employees and a more professional approach to processes, without sacrificing the necessary human decision-making. Companies that integrate automation into their contract processes can save time and resources while simultaneously improving the quality and security of their contracts.

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ContractHero: The solution for modern process automation

ContractHero enables companies to create contracts directly and use templates where existing contact details are automatically filled in to minimize errors. Contracts can be signed digitally and then managed efficiently. With the help of artificial intelligence (AI) and OCR technology, contracts are analyzed, reports are created and deadline reminders sent automatically. Thanks to the secure API integration, ContractHero can be easily linked to other software solutions so that data is automatically exchanged and processes are further automated. ContractHero thus offers a comprehensive solution that supports companies in taking their contract management into the future.

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Frequently asked questions

What is contract automation?

Contract automation refers to the use of software to automate recurring and manual steps in the contract lifecycle—from contract drafting through approval and signing to management and archiving. It reduces human error, increases efficiency, and creates greater transparency in contract management. Instead of processing contract workflows manually and time-consuming, intelligent systems handle routine tasks more quickly and without errors.

Which phases of the contract lifecycle can be automated?

Among other things, the following processes can be automated: contract creation using templates, placeholders, and conditional logic; approval workflows with automatic forwarding; and version control for documenting changes. The signing process—with automated invitations and status tracking— contract management —with automated analysis and deadline monitoring—and archiving in accordance with legal retention periods can also be handled digitally. Not every process needs to be automated; repetitive, time-consuming, or error-prone tasks are particularly well-suited for automation.

Which processes are particularly well-suited for contract automation?

Complex and error-prone processes—such as calculating payment terms, discounts, or tiered pricing, where errors can easily occur manually—are particularly well-suited for automation. Repetitive tasks, such as managing maintenance contracts with recurring dates, as well as processes involving multiple versions and a high degree of collaboration—such as contract negotiations between multiple departments—also benefit greatly from automation. In all these cases, centralized version control with automatic notifications ensures that no change is overlooked.

What role do APIs play in contract automation?

APIs (Application Programming Interfaces) enable the automated exchange of data between different systems—such as between contract management, cash flow management, or accounting software—without the need to manually transfer information. For example, when a new supplier contract is signed, payment deadlines and amounts can be automatically transferred to a cash flow management tool to keep liquidity planning up to date. This automated data flow reduces the workload and prevents important information from being lost or transferred incorrectly.

How can the legal, finance, and procurement departments benefit from process automation?

In the legal department, standardized NDAs can be automatically generated from templates with pre-filled placeholders, which saves time and ensures that no important clauses are omitted. In finance, contract data can be automatically transferred into regular reports on payments due and deadlines , while in procurement, automated systems monitor supplier contracts and prepare timely reminders or termination notices. Despite this potential for automation, human intervention remains essential for important decisions and final review.

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