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Efficient contract management improves structures at Natsana
"Thanks to ContractHero, we finally have all our contracts in one central location. This saves us a tremendous amount of time in our daily work and is a source of valuable operational knowledge!"
Florian Bell
Managing Director Natsana GmbH
95
%
Fewer unplanned renewals / missed terminations
100.000
€
Savings in the first year through better terms, fewer auto-renewals, and cost control
90
%
Less testing and approval time thanks to standardization and AI analysis
90
%
Less testing and approval time thanks to standardization and AI analysis
Natsana is one of the fastest-growing D2C companies in the health and wellness sector. To keep pace with its rapid growth internally, the company relies on digital tools such as ContractHero. This allows Natsana to bring more structure, clarity, and efficiency to its “ contract management ” with processes that are 10 times faster—and frees up valuable time to focus on what matters most.
About Natsana
Natsana is a leading D2C company for high-quality health and wellness products. With well-known brands such as Nature Love, Natural Elements and Feel Natural, the company pursues the mission of making health easily and naturally accessible - for as many people as possible.
Florian Bell
Managing Director Natsana GmbH
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You can find the complete video experience report here:
Challenges
Overview
Natsana, a startup formed by the merger of what were originally three separate companies, has grown very quickly. As a result, it has an extensive contract portfolio, but the information contained in these contracts is scattered across various locations. In addition, responsibilities for different types of contracts have changed. All of this has prompted Natsana to actively seek out and implement a contract management tool.
Rapid growth
Important information scattered everywhere
Changed responsibilities
Solution
Since the rollout of ContractHero at Natsana, the entire company has had a uniform structure and harmonized processes for contracts. In addition, managers in the individual departments are able to quickly identify gaps and optimize processes on their own initiative. As a result of these department-led optimizations, numerous duplicate contracts were identified and terminated, leading to significant cost savings.
The implementation of the contract management software also enables standardized structures and streamlined contract processes throughout the company. Previously, searching for a contract or specific contract details took about ten minutes. Now, however, it takes less than a minute to retrieve any type of information from one of the more than 100 digitized contracts.
Cost savings through timely contract terminations
Streamlined business processes
Standardized contract structures
"Thanks to ContractHero, we finally have all of our contracts in one central location. The dashboard also gives us an immediate overview of all relevant information - an extreme time-saver in everyday life and a source of valuable operational knowledge!"
Florian Bell, Managing Director Natsana GmbH
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Frequently asked questions
What measurable results has Natsana achieved with ContractHero?
With ContractHero, Natsana has achieved a 95 percent reduction in unplanned contract renewals and missed terminations. In addition, Natsana reports savings of €100,000 in the first year thanks to better terms, fewer automatic renewals, and greater cost control. Standardization and contract analysis have also significantly reduced review and approval times.
Why did Natsana implement " contract management " software?
Natsana grew rapidly through the merger of three companies. As a result, the contract portfolio was scattered, important contract information was stored in different locations, and responsibilities had changed. ContractHero creates a central contract management system with a uniform structure, a clear contract overview, and reliable storage.
How does ContractHero improve contract search at Natsana?
Before ContractHero, it took Natsana around ten minutes to find contract details. Today, the team can find information from the contract database in less than a minute. This is made possible by a central contract overview, structured contract data, and a search function that makes contract content easy to find.
How does ContractHero support Natsana with deadline management?
ContractHero automatically reminds Natsana of expiring contracts and upcoming notice periods. Contract terms and deadlines are displayed centrally in the contract management , so notice periods no longer get lost in emails or lists. This reduces the risk of unintended renewals and improves cost management.
Why is contract management particularly important to Natsana as a D2C company in the health and wellness sector?
Natsana combines several brands in the health and wellness sector and distributes products through various channels. In a D2C environment, suppliers, service providers, and platform contracts are growing rapidly. A central contract overview with deadline management helps to keep track of terms, notice periods, and obligations and to maintain stable processes within the company, even as it continues to grow.
