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The processing of your data - including storage, retrieval, forwarding and archiving - takes place exclusively in ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019 and CSA STAR CCM v4.0. certified data centers in Frankfurt, Germany.
Our technical architecture - including end-to-end encryption - and contractual safeguards ensure that data access from abroad is neither possible nor legally enforceable. Access to confidential content is reserved exclusively for authorized users.
ContractHero documents all relevant actions in detailed audit logs. From file accesses and rights changes to user logins, every step is logged completely and comprehensibly. This allows you to meet internal and regulatory requirements for transparency and compliance in a legally compliant manner.
ContractHero has its systems regularly tested by external security experts (penetration testing). In addition, we meet the highest requirements in accordance with international security standards - over and above ISO certifications.
Our platform is designed in such a way that data protection is already guaranteed at a technical level and by default. Functions that could disclose data are deactivated by default and must be consciously activated.
ContractHero is certified to ISO 27001 - the international standard for structured security management. All processes for protecting your data are documented, checked and regularly audited.
We process all data exclusively in the EU and meet all requirements of the GDPR - including data minimization, order processing and clear data subject rights.
Our AI functions are actively tested for compliance with the EU AI Act - with a focus on transparency, risk assessment and safe use.
As part of the alliance of the German Federal Office for Information Security (BSI), we receive information on current threats and best practices at an early stage. This keeps our platform continuously protected against cyber security threats.
ContractHero is a member of the Bundesverband IT-Mittelstand e.V. - for practical, secure digitization solutions specifically for German SMEs.
ContractHero encrypts sensitive contract content on your device - before it reaches the platform. Proven encryption algorithms such as AES and RSA are used. Only authorized users within your company can view the content. External access is technically impossible.
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Data security means protecting digital data from unauthorized access, theft or loss. It ensures the confidentiality, integrity and availability of sensitive information through technical and organizational measures. The aim is to minimize risks such as data loss or security breaches and to ensure the protection of data in applications and systems.
The General Data Protection Regulation (GDPR) sets out rules on the security and protection of personal data. It stipulates measures to protect against unauthorized access and data loss, e.g., regular data backups and the encryption of sensitive data. Companies must ensure that personal data is treated confidentially, securely, and only processed to the extent necessary. Compliance with these data protection regulations is ensured through technical measures and training.
Data security describes all technical and organizational measures that ensure the protection of data against threats such as theft, attacks or loss. These can be encryption, for example, but also backups. The aim is to guarantee the integrity, availability and confidentiality of data.
Data protection regulates how personal data may be lawfully processed and used. It protects the right of private individuals to informational self-determination and ensures that data is only collected to the extent necessary and used for defined purposes. Data protection ensures that sensitive data such as names, addresses or IP addresses are not processed, passed on or stored without permission.
Data security protects sensitive data such as company data, personal information and business-critical documents from unauthorized access, theft or loss. Data is often the backbone of a company - a loss or compromise of this information can have serious economic and legal consequences. Effective data security measures enable companies to minimize risks, comply with legal regulations such as the GDPR and strengthen the trust of customers and partners. Data security is therefore not just a technical issue, but also an important factor for the long-term success of a company.
The protection of your data is our top priority. Our ISO 27001 certification and GDPR-compliant server locations in Germany and Switzerland guarantee the highest security standards. Regular backups prevent data loss, while user roles and two-factor authentication (2FA) restrict access to authorized persons. Thanks to multi-client capability, subsidiaries and departments remain clearly demarcated. An audit trail documents all changes, and regular audits and employee training close security gaps. In this way, we ensure that your data remains secure, confidential and available at all times.
Digitization offers advantages for data security. Unlike physical copies, digital data can be protected by backups, encryption and audit trails. At the same time, the increasing threat from attackers such as cybercriminals requires robust security systems. At ContractHero, we combine technical measures and modern technology to store sensitive data securely and confidentially and protect it against security breaches.
